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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Chantel Waisanen

Chantel Waisanen

June 26, 2025

5  out of  5
rating by Chantel Waisanen
"Brandy is awesome! Great response time and very helpful!!"
We responded:
"Chantel, we agree that Brandy is great. Thanks so much for trusting our local agency for your insurance needs and have an amazing summer!"
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Joel Phillips

June 24, 2025

5  out of  5
rating by Joel Phillips
"Trey was awesome. He put together a great insurance package for my small business. Every question was answered and got me a great price!"
We responded:
"Thanks so much for trusting our local agency to handle your small business needs - it means a lot. Trey always goes the extra mile!"
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Jonah Cesal

June 23, 2025

5  out of  5
rating by Jonah Cesal
"Mitch specifically was able to help me compare rates to what I currently was paying and competently understand what it was I WAS paying for."
We responded:
"Jonah, thanks so much for the 5 star review for our local agency. Insurance is confusing, so we are beyond thrilled that Mitch helped you understand what you were paying for and why. Have a great week!"
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Diane Guerra

June 20, 2025

5  out of  5
rating by Diane Guerra
"By far the best experience I have had with an insurance company. Very helpful and professional. Trey was very understanding in all my needs and helped me find better options. He saved me soo much and got more benefits without going over my budget. He was so easy to work with and definitely would recommend him to anyone looking for better insurance."
We responded:
"Diane, we will definitely relay this message to Trey. We are so happy we were able to help you with your insurance needs and keep things within your budget. Thanks so much for sharing!"
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Pfau Family

June 19, 2025

5  out of  5
rating by Pfau Family
"Customer Service is Amazing! Definitely makes a difference with his personable relationships with each customers!"
We responded:
"Thank you so much for the great review. As a service first agency this one means a lot. Thank you!"
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Alec Beattie

June 17, 2025

5  out of  5
rating by Alec Beattie
"Trey Schuiteman helped me save hundreds of dollars a month on auto insurance. He was honest, reliable, and funny. Thanks, Trey!"
We responded:
"Trey is definitely one funny guy. Thanks for choosing our local insurance agency!"
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Sherrel Brown

June 17, 2025

5  out of  5
rating by Sherrel Brown
"Just switched to state farm insurance . Very professional. Enjoyed working with Mitch. Saved a bit if money switchingfrom previous insurance . Thank you."
We responded:
"Nothing better than a 5 star review from a happy customer. Thanks so much for choosing our local insurance agency. Glad we could save you some money!"
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Debra Rensberry

June 13, 2025

5  out of  5
rating by Debra Rensberry
"Brian Campbell was so helpful in making sure we had the right coverage for our home and vehicles. He is very professional and is great to work with!"
We responded:
"Nothing better than another 5 star review for our local agency. Brian sure does go the extra mile for his customers. With so many options for insurance and investments, we appreciate you choosing us!"
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Jaime Heuker

June 12, 2025

5  out of  5
rating by Jaime Heuker
"We’ve had a wonderful experience working with Brian for both our auto and home insurance. Anytime we’ve had a question or needed to make a change, he has been incredibly responsive, knowledgeable, and easy to work with."
We responded:
"Jamie, thanks for sharing your experience with Brian at our local agency. It means a lot. Go enjoy this sunshine!"
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Kailin Glazier

June 8, 2025

5  out of  5
rating by Kailin Glazier
"Devin was amazing to work with when trying to find a better rate on car insurance. Everything was extremely easy to switch over and he saved me over $100 on car insurance. Definitely recommend if you’re looking for an insurance agent that is easy to work with."
We responded:
"Kailin, thank you so much for the great review. Happy to have saved a teacher so much money, since we know how valuable you are to our children’s futures. If you need anything, give our local insurance agency a call!"
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Roger Starke

June 5, 2025

5  out of  5
rating by Roger Starke
"Clear communication and presentation of the variety of options enabled me to make the best choice for insuring my home and vehicles."
We responded:
"Nothing better than a five star review getting straight to the point. Greatly appreciate your business and thanks for choosing our local insurance agency over the many options you have."
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shane kirk

May 21, 2025

5  out of  5
rating by shane kirk
"Amazing service and rates! Best around. Period."
We responded:
"Nothing better on a rainy day than a 5 star review. Thanks Shane for choosing our local insurance agency and investment firm!"
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Ashley Grumm

May 16, 2025

5  out of  5
rating by Ashley Grumm
"I've been insure with them for a while now. I'm always very satisfied with their responsiveness and customer service. I've never had an issue that they haven't handled right away for me. The rates are great as well, but for me, it's worth paying more if you have an agent that has your best interest in mind."
We responded:
"Ashley, we greatly appreciate the feedback and your business. We are definitely a service first local agency, so hearing this makes us very happy. We agree with your statement on price. Cheaper isn’t always better, but better is always better. Thanks a ton - enjoy this beautiful weekend!"
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TaZ CGNSO

April 24, 2025

1  out of  5
rating by TaZ CGNSO
"Tried billing me twice for the same bill place is a joke and Devin’s never here"
We responded:
"Hi Taz. Devin works in office about 25 hours per week. He works from home on Monday and typically leaves around 3pm the rest of the week. He has hired a team so that he can focus on out of office customer meetings, events, and marketing. He is ALWAYS willing to meet a customer if they schedule an appt with him. We don’t have the ability to bill twice for the same bill so it appears there is a miscommunication somewhere. Please call and schedule a meeting with Devin and he will go through your billing with you. "
Profile photo of Pat Smith

Pat Smith

April 24, 2025

5  out of  5
rating by Pat Smith
"James did an outstanding job handling my insurance needs. He's knowledgeable, responsive, and went the extra mile to ensure I was fully covered and confident in my decisions. His fantastic personality always makes our interactions easy & enjoyable, professional, yet personal. I truly appreciate his dedication and the peace of mind he brings. He is always doing what is in MY best interest."
We responded:
"Pat, thank you for sharing your amazing experience with our local insurance agency and James. We appreciate your business and are here if you need us!"
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Colleen Tacoma

April 24, 2025

5  out of  5
rating by Colleen Tacoma
"James Smith was the agent who assisted me with a recent inquiry. He was professional, had a great sense of humor, and efficiently got back to me. While State Farm does not offer the type of insurance I was asking about, I was very pleased with the service and will reach out to James via the Lake City office with any new requests in the future."
We responded:
"Colleen, thanks so much for sharing. I’m sorry that we don’t offer the coverage that you desire, but will welcome you with open arms if and when we do. In the meantime, we are still happy to answer any questions you may have!"
Profile photo of David Moore

David Moore

April 24, 2025

5  out of  5
rating by David Moore
"Great place place honest and friendly. Always there to answer any questions Would definitely recommend"
We responded:
"Thank you for the 5 star review of our local insurance agency and investment firm. Honesty and kindness are a big part of what we do - we appreciate you sharing!"
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Josh McTaggart

April 24, 2025

5  out of  5
rating by Josh McTaggart
"Brian Campbell is my go to guy! He is always willing to go the extra mile, very thorough and always trying to save us money. Anytime day or night, Brian will answer the call. If you’re undecided or need a estimate, Brian and State Farm is worth a Call"
We responded:
"Thanks for the 5 star review, Josh. And also huge thank you for sharing your great experience with our local insurance agency and Brian on our team. Looking forward to doing business with you for years to come. "
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Joe Youngman

April 24, 2025

5  out of  5
rating by Joe Youngman
"Brian is my go to guy. Whenever I have a question he responds very timely. I know he’s been off hours before and still goes out of his way to provide any information I ask."
We responded:
"Joe, we have heard this from Brian’s customers many times. So glad his service went above and beyond for you and your family. Thanks for supporting our locally owned insurance agency and investment firm!"
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Chris Emmons

April 24, 2025

5  out of  5
rating by Chris Emmons
"⭐⭐⭐⭐⭐ I can't recommend Brian Campbell at Devin Graham State Farm Insurance in Lake City enough! From the very first interaction, Brian was incredibly professional, attentive, and genuinely dedicated to helping me find the best insurance coverage for my needs. He took the time to explain all my options clearly and made the entire process smooth and stress-free. It's rare to find an agent who truly cares about their clients, and Brian definitely goes above and beyond. If you're looking for a trustworthy and knowledgeable insurance agent, Brian Campbell is the best choice!"
We responded:
"Chris, a thorough review like this is exactly what we are in business for. So happy that Brian and the rest of our local insurance team was able to provide such good rates and service. Now go out and improve that golf game with this weather!"
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Mary Fox

April 22, 2025

5  out of  5
rating by Mary Fox
"James and the team were friendly and helpful in the transition. Looking forward to working with my small hometown friends"
We responded:
"Mary, thank you so much for supporting our local insurance agency and investment firm. James is definitely a gem. Enjoy those grand babies!"
Profile photo of Rachael Barnes

Rachael Barnes

April 17, 2025

5  out of  5
rating by Rachael Barnes
"Quick, easy and affordable insurnace that covers all the bases! Theresa Renkiewicz helped make the transition to State Farm seamless and effortless for our family! Any questions, concerns and changes I need she gets it done quickly and efficiently! Theresa is wonderful to work with!! 10/10 would recommend!"
We responded:
"Rachael, thank you so much for the 5 star review. We are delighted to hear that Teresa was able to get you affordable insurance but even happier that she covered all the bases to make sure you had proper coverage for your needs. Thanks for supporting our local insurance agency!"
Profile photo of Christopher Watkins

Christopher Watkins

April 1, 2025

5  out of  5
rating by Christopher Watkins
"Brian is very knowledgeable about his products and did a great job walking me through coverages and strategies about controlling cost without compromising coverage. Ultimately pricing is very fair, I have an affordable deductible, and I know my agent is willing to help whenever I need it!"
We responded:
"Chris, thanks so much for your 5 star review of our local insurance agency. We are thrilled that you are happy with your price but also that you have the correct coverages for you. Thanks for your business!"
Profile photo of Brandi Mikowski

Brandi Mikowski

March 19, 2025

5  out of  5
rating by Brandi Mikowski
"Devin is awesome! Did everything online super easy very helpful! And not to mention he got my insurance 100$ less than what I was actually spending! Highly recommend going to Devin at State Farm!"
We responded:
"Brandi, thank you so much for the 5 star review. It means a lot that you trust us for your local insurance needs. Glad we could save you some money!"
Profile photo of James Morche

James Morche

March 18, 2025

5  out of  5
rating by James Morche
"Awesome customer service they were very helpful and on top of everything the rates are amazing..was a pleasure doing business with them if your looking for a good insurance agency theese guys are the one!! Recommend 100%"
We responded:
"Thank you so much for your 5 star review. We’re thrilled to hear that our team was helpful and on top of everything for you. As a local auto insurance provider in Lake City, Cadillac, Manton, and Traverse City drivers can rely on, we take pride in offering top notch service to every customer. Your trust in our local agency means the world. Looking forward to helping you for years to come!"