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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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David James

October 27, 2026

5 out of 5 rating by David James
"When in without an appointment, talked with James Smith. Showed me where my coverage was lacking and where I could reduce my premium. This gave me better overall coverage and saved me 600 a year."
We responded:
"David, we are so glad that you stopped in and James was able to give you a thorough review. Thank you so much for sharing. We appreciate your business."
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Sara Hopkins

October 23, 2026

5 out of 5 rating by Sara Hopkins
"Devin and his team are the best in town. Prompt communication, very knowledgeable and helpful. I wouldn’t go anywhere else for my insurance and investments."
We responded:
"Sara, thank you so much for the great review of our local agency. Have an amazing weekend."
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Brent Wheat

October 22, 2026

5 out of 5 rating by Brent Wheat
"Jamie reached out to help save me money on my home and auto insurance. He was great to work with and helped me save money on both."
We responded:
"Nothing we appreciate more than a 5 star review. As a locally owned and operated insurance agency it means a lot. Thank you for trusting Jamie and we look forward to working with you for the long haul."
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Kelsey Vaughn

October 21, 2026

5 out of 5 rating by Kelsey Vaughn
"Brian was an exceptional sales manager! He truly took his time and even though I totaled my car hitting a deer, he kept my information and 8+ months later still knew who I was and helped me immediately. I have gone through a couple insurance agencies and Brian at the Lake City State Farm has been amazing!! Great rates and fantastic attitudes!! 💚"
We responded:
"Kelsey, thank you so much for taking the time to leave this amazing review for our local insurance agency. It means a lot that you trust Brian and our office to manage your risk. We look forward to working with you for years to come!"
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Ben Orr

October 20, 2026

5 out of 5 rating by Ben Orr
"We were with liberty, then switched to progressive for a better rate. These guys at state farm beat them both by a mile! Not only saving us a pile of money they were easy to work with! Thanks jamie"
We responded:
"Ben, we know you have so many options when it comes to insurance. You working with Jamie and choosing our local agency means a whole lot to us. We appreciate you!"
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Hannah Bouwmeester

October 20, 2026

5 out of 5 rating by Hannah Bouwmeester
"I cannot say enough good things about Devin’s office and Jamie Bush! He was very thorough from start to finish. He helped me understand what the gaps in my current coverage with another company and simply shared how St Farm stacked up. No down talking the other company. Just educational information to help me make an informed decision. If you are looking at changing agents, call Devin’s office and ask to work with Jamie! He will take amazing care of you through the whole process and not let YOU drop a ball. I moved everything over to him: cars, home, life policies, and umbrella co stage and I am paying less annually for better coverage!! This is a big decision. I am so glad I had Jamie to walk me through it!"
We responded:
"Hannah, thank you so much for the riveting review of Jamie. He is certainly helping a lot of folks. We couldn’t be happier that you had such a great experience with our local office! With so many options, thank you for choosing us!
"
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Y. Dran

October 19, 2026

5 out of 5 rating by Y. Dran
"Jamie Bush was great help and easy to work with. He also saved us money."
We responded:
"Great review to start our week. Thank you so much for working with Jamie and supporting our local agency. We appreciate you!"
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Cheri Bechtel

October 15, 2026

5 out of 5 rating by Cheri Bechtel
"Brandy is awesome to work with. She was very helpful."
We responded:
"Cheri, thank you so much for trusting our local insurance agency with your auto, home, and life insurance needs. We appreciate you and look forward to working with you for the long haul!"
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Samuel

October 15, 2026

5 out of 5 rating by Samuel
"Helped me when I needed it most. That means a lot to me."
We responded:
"Samuel, thank you for taking the time to leave our local agency a 5 star review. These kind of reviews are very rewarding for us. As we were able to help!"
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Betty Keller

October 10, 2026

5 out of 5 rating by Betty Keller
"Liz did a wonderful job getting way better rates and products"
We responded:
"Better rates and better products?! We are SO happy Liz was able to help. Thank you for trusting our local agency. "
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Corey Hoffert

October 9, 2026

5 out of 5 rating by Corey Hoffert
"Brian and JoJo were great to work with and I appreciate their hard work!"
We responded:
"Corey, thank you for trusting our local insurance agency. We know you have a lot of choices, so we appreciate you choosing us!"
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Erica Sheidler

October 6, 2026

5 out of 5 rating by Erica Sheidler
"Switched everything of ours over to state farm. We worked with Brandy and James! Brandy was fantastic and very helpful! James was great and very knowledgeable! Would highly recommend these two!"
We responded:
"Erica, with so many options for insurance thank you so much for choosing us! We appreciate your support of our local agency and look forward to helping you manage risk for years to come."
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Ashley Herweyer

October 1, 2026

5 out of 5 rating by Ashley Herweyer
"James Smith was so easy to work with. He explained everything in great detail. If you have a question he cannot answer, he will find the answer. Highly recommend him and State Farm."
We responded:
"Ashley, thank you so much for the great review for our local insurance agency and James. We appreciate you!"
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Rich Herweyer

September 30, 2026

5 out of 5 rating by Rich Herweyer
"Very friendly and professional staff. They take the time to listen and genuinely make you feel like a valued customer rather than just another number. I’ve had a great experience and would definitely recommend them! James and Devin and the team have help with financial advice, business insurance, home, auto, and a couple other unique products. They go above and beyond even with the hard stuff. Their app and onsite help with claims is the best."
We responded:
"Rich, thank you so much for the great review. We certainly appreciate your business and love seeing you around the office. Looking forward to working together for years to come. Thanks again for supporting our local agency and investment planning firm."
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Leslie Voiles

September 29, 2026

5 out of 5 rating by Leslie Voiles
"Brian made the insurance change process quick and easy. He helped us make informed decisions about our coverage while still finding us discounts to keep our premium as low as possible."
We responded:
"Leslie, thank you so much for taking the time to share your 5 star experience with Brian and our local insurance agency and investment firm. We appreciate you and look forward to serving you for years to come."
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Wally Grubba

September 25, 2026

5 out of 5 rating by Wally Grubba
"We just switched all our insurance needs to Brian. He did a complete comparison of the insurance we had and found a few things that we were not covered well and over covered on some. We were able to get everything insured and covered the correct way and even saved a good amount of money. Everything was done very easily. I would highly recommend anyone who is interested in getting the best coverage to give Brian a call."
We responded:
"Wally, thank you so much for sharing. More coverage for less money is always the goal. We appreciate you trusting our local insurance agency!"
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Keanu Sulik

September 21, 2026

5 out of 5 rating by Keanu Sulik
"Brian was extremely helpful and willing to go out of his way to help me out"
We responded:
"Nothing better to start our week than a 5 star review. As a local insurance agency we sure do appreciate you trusting and choosing us. Brian is synonymous with helpful so thank you for sharing!"
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Erin Blanchette

September 18, 2026

5 out of 5 rating by Erin Blanchette
"Out standing,very on point and we were able to get things done in a timely manner.Thanks Elizabeth Kibby."
We responded:
"Thank you so much for the 5 star review Erin. We appreciate you working with Liz and look forward to serving you for years to come. Have a great weekend!"
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Rachel Chase

September 16, 2026

5 out of 5 rating by Rachel Chase
"Doing business with James from State Farm was a pleasure! He was very professional, helpful and explained everything! Plus he saved me a lot of money! Would definitely do business with him again!"
We responded:
"Rachel, thank you for sharing your great experience with James. We appreciate your business!"
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Andrew Dieterman

September 14, 2026

5 out of 5 rating by Andrew Dieterman
"Liz was great to work with!"
We responded:
"Thank you so much for shouting out Liz and her great customer service! We appreciate you trusting our local agency."
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Kathy Cooley

September 4, 2026

5 out of 5 rating by Kathy Cooley
"We are new to the area, and we couldn’t be happier with State Farm! They are saving us a considerable amount of money on our auto and homeowners policies. James is wonderful to work with. He is thorough, and answered all my questions! I would highly recommend State Farm, as well as this agency!!"
We responded:
"Kathy, we are so grateful for your business. As a locally owned and operated insurance agency, it means so much to us. Thank you for taking the time to share and have a great holiday weekend!"
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Jennifer Koolstra

September 4, 2026

5 out of 5 rating by Jennifer Koolstra
"The people are very polite and very good to work with.."
We responded:
"Thanks for the good review Jennifer we appreciate your business!"
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Madison Cergnul

September 3, 2026

5 out of 5 rating by Madison Cergnul
"Brian is an excelling salesman! Found the way to get us the best bang for our buck! Will greatly recommend to friends and family!"
We responded:
"Madison, thank you for sharing your experience with our local agency and Brian. He sure is great. A referral to your friends and family is the greatest compliment. Thank you so much for choosing us!"
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Hannah Wade

September 2, 2026

5 out of 5 rating by Hannah Wade
"Brandy at Devin’s office always does a phenomenal job with whatever we call in for! Love the LC branch ❤️"
We responded:
"Hannah, we love that you love our office! Brandy has been a nice addition to the team and we appreciate you supporting our locally owned and operated insurance agency. Enjoy the rest of your summer!"
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Kelsey Heiler

September 1, 2026

5 out of 5 rating by Kelsey Heiler
"Liz was amazing and great to work with! State Farm has the best rates and I'm so happy to have made the switch!"
We responded:
"Kelsey, thank you so much for trusting our local agency with your insurance needs. We are so glad Liz could help you."